E-mail: support@ossd.org

Payment:

We accept credit card, personal checks, money orders, PayPal and bank transfer. 

Return Policy:

If you are not 100% satisified with your purchase, you can exchange the product up to 30 days for another one, be it similar or not. If the items vary in price, we will contact you for payment. We exchange for free, shipping label costs back to us will be covered by the customer. We offer free shipping of your exchange items. Any product you return must be in the same condition you received it and in the original package. Items that have ripped off tags or no tags will not be accepted for exchange. Please include a written instructions that you would like to be done with your exchanged items.

At this time, we only accommodate refunds on international returns. If you would like to make an exchange, we recommend sending your item back and placing a new order separately. 

Items marked as ALL SPECIAL PRICE AND CUSTOM-MADE are not refundable or exchangeable.

Please contact us: support@ossd.org to receive a Returned Merchandise Authorization (RMA) number before shipping the item back to us. Once we receive your request, we will email you with the next steps. 

 Shipping and Handling Charges:

All SPECIAL PRICED items will be ready to ship within 2 business days. All of our dance wears are made to order and will be ready to ship in 1-3 weeks. If you have ordered more than one item, please note that some may display a different shipping method and/or status because they will be shipped separately. We make it our priority to process your order as quickly as possible.